Delivery of the ordered item is possible by delivery directly to the customer (for a fee outside of Israel) or by collection from the store. Delivery is personal, and delivery can not be made to a post office or mailbox. The item will be delivered within 7 working days from the date of order confirmation by Becky Fastag jewels. In remote localities or beyond the Green Line, the delivery time may be extended to 10 business days.

* For custom-made jewelry, add between 7-14 business days.

The return of an item purchased through the website will be possible within 7 days from the date of purchase, only if the item is closed and sealed in its original packaging and provided that no use or change is made in it. An original invoice must be presented for the purpose of the return. A refund will be received in return less shipping costs.

Custom-made jewelry is excluded from this policy. No refund will be given for down payment for personal orders.

Item ordered with engraving cannot be returned.

The warranty of the jewelry is for 12 months from the date of purchase.

The warranty does not include the fall of a diamond and / or other stone from the jewelry.

The warranty does not include damage and / or scratches that will appear on the jewelry as a result of use.